FoodLogiQ experienced a notice incident on July 14, 2025 affecting Connect, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2025, 03:54 PM UTC
We are currently experiencing an outage affecting FoodLogiQ Connect. Our team is actively investigating a database issue in collaboration with our service partner. Restoring service is our top priority, and we will provide updates as we make progress.
- investigating Jul 14, 2025, 04:11 PM UTC
We have identified a database outage as the cause of the issue affecting FoodLogiQ Connect. Our team is actively working with our service partner to restore service as quickly as possible. We appreciate your patience and will continue to provide updates.
- identified Jul 14, 2025, 04:22 PM UTC
We have identified the issue and are implementing a fix in collaboration with our service partner.
- monitoring Jul 14, 2025, 04:37 PM UTC
Service has been restored, and we are actively monitoring to ensure continued stability.
- resolved Jul 14, 2025, 05:50 PM UTC
FoodLogiQ Connect has remained stable throughout our monitoring period. The issue has been resolved in collaboration with our service partner, and no further impact is expected. We appreciate your patience during the outage.