Resolved after 1 day 1 hour, affecting AS2 Service, on August 27, 2025.
Action Necessary for Traceability Customers - Suppliers who use AS2 file transfers must either update their AS2 connection string or provide an updated certificate, depending on their configuration. Trustwell is currently migrating all AS2 connections to a new server as part of a system-wide infrastructure upgrade. Immediate action is required to maintain uninterrupted AS2 file transfers. Please contact [email protected] with any questions.
Affected components
Update timeline
- monitoring Aug 27, 2025, 01:50 PM UTC
Action Necessary for Traceability Customers - Suppliers who use AS2 file transfers must either update their AS2 connection string or provide an updated certificate, depending on their configuration. Trustwell is currently migrating all AS2 connections to a new server as part of a system-wide infrastructure upgrade. Immediate action is required to maintain uninterrupted AS2 file transfers. Please contact [email protected] with any questions.
- resolved Aug 28, 2025, 03:03 PM UTC
This incident has been resolved.
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