FoodLogiQ incident

AS2 Server Upgrade In Progress

Notice Resolved View vendor source →

FoodLogiQ experienced a notice incident on August 27, 2025 affecting AS2 Service, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 01:50 PM UTC
Resolved
Aug 28, 2025, 03:03 PM UTC
Duration
1d 1h
Detected by Pingoru
Aug 27, 2025, 01:50 PM UTC

Affected components

AS2 Service

Update timeline

  1. monitoring Aug 27, 2025, 01:50 PM UTC

    Action Necessary for Traceability Customers - Suppliers who use AS2 file transfers must either update their AS2 connection string or provide an updated certificate, depending on their configuration. Trustwell is currently migrating all AS2 connections to a new server as part of a system-wide infrastructure upgrade. Immediate action is required to maintain uninterrupted AS2 file transfers. Please contact [email protected] with any questions.

  2. resolved Aug 28, 2025, 03:03 PM UTC

    This incident has been resolved.