FoodLogiQ incident

Possible Degradation in logging into Connect.

Resolved after 1 hour 27 minutes, on April 13, 2018.

resolved Apr 13, 2018, 07:11 PM UTC

Issue was immediately resolved when announced and we continued to monitor the services. We believe it had a minimal impact to our users, however, we wanted to report it for full transparency. Thank you and if you have any questions, please reach out to our Support Desk.

Started
Apr 13, 2018, 05:43 PM UTC
Resolved
Apr 13, 2018, 07:11 PM UTC
Duration
1h 27m
Detected by Pingoru
Apr 13, 2018, 05:43 PM UTC

Update timeline

  1. investigating Apr 13, 2018, 05:43 PM UTC

    Some FoodLogiQ users may be experiencing trouble logging into Connect. We are currently investigating the issue. We will continue to update you. For real-time updates, please check Status Page.

  2. monitoring Apr 13, 2018, 05:45 PM UTC

    Issue resolved and we will continue to monitor systems and user activity.

  3. resolved Apr 13, 2018, 07:11 PM UTC

    Issue was immediately resolved when announced and we continued to monitor the services. We believe it had a minimal impact to our users, however, we wanted to report it for full transparency. Thank you and if you have any questions, please reach out to our Support Desk.

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