Resolved after 41 minutes, affecting Connect and Auth/ID Service, on October 2, 2018.
FoodLogiQ Connect experienced an issue that prevented users from logging into the platform. The outage lasted approximately from 1:49 PM EST until approximately 2:15 PM EST. Though the issue has been fully resolved, we value transparency and open communication with our customers.
Affected components
Update timeline
- investigating Oct 02, 2018, 06:11 PM UTC
Some FoodLogiQ users may be experiencing trouble logging into Connect. We are currently investigating the issue. We will continue to update you. For real-time updates, please check http://status.foodlogiq.com If you have any questions, please visit our Contact Us page.
- investigating Oct 02, 2018, 06:13 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 02, 2018, 06:18 PM UTC
A fix has been implemented and we are monitoring the results. Thank you for your continued patience. We will update you when the system is running smoothly again.
- resolved Oct 02, 2018, 06:30 PM UTC
FoodLogiQ Connect experienced an issue that prevented users from logging into the platform. The outage lasted approximately from 1:49 PM EST until approximately 2:15 PM EST. Though the issue has been fully resolved, we value transparency and open communication with our customers.
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