Resolved after 4 hours 15 minutes, affecting Connect, on December 7, 2018.
FoodLogiQ Connect experienced an issue that prevented users from logging in or submitting data in the platform. The issue was addressed and after extensive monitoring believe the issue is now resolved. We will continue to monitor the systems and provide any further updates as needed. Though the issue has been fully resolved, we value transparency and open communication with our customers. If you have any questions, please visit our Contact Us page.
Affected components
Update timeline
- investigating Dec 07, 2018, 11:41 PM UTC
FoodLogiQ Connect is currently experiencing a service disruption. We are working to identify the root cause and implement a solution. We will continue to update you. For real-time updates, please check http://status.foodlogiq.com. If you have any questions, please visit our Contact Us page.
- investigating Dec 07, 2018, 11:42 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 08, 2018, 01:54 AM UTC
All services have been restored and we are monitoring the results. Thank you for your continued patience. We will update you when the system is running smoothly again.
- resolved Dec 08, 2018, 03:57 AM UTC
FoodLogiQ Connect experienced an issue that prevented users from logging in or submitting data in the platform. The issue was addressed and after extensive monitoring believe the issue is now resolved. We will continue to monitor the systems and provide any further updates as needed. Though the issue has been fully resolved, we value transparency and open communication with our customers. If you have any questions, please visit our Contact Us page.
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