FoodLogiQ incident

Email service disruption

Resolved after 4 hours 29 minutes, affecting API v2, on October 18, 2019.

monitoring Oct 18, 2019, 07:40 PM UTC

The FoodLogiQ platform is currently experiencing a temporary disruption in sending email notifications. The problem has been identified and we are working towards a resolution. Email notifications send within Recall + Response are not affected.

Started
Oct 18, 2019, 03:23 PM UTC
Resolved
Oct 18, 2019, 07:53 PM UTC
Duration
4h 29m
Detected by Pingoru
Oct 18, 2019, 03:23 PM UTC

Affected components

API v2

Update timeline

  1. monitoring Oct 18, 2019, 07:40 PM UTC

    The FoodLogiQ platform is currently experiencing a temporary disruption in sending email notifications. The problem has been identified and we are working towards a resolution. Email notifications send within Recall + Response are not affected.

  2. resolved Oct 18, 2019, 07:53 PM UTC

    The temporary disruption in sending email notifications has been resolved.

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