FoodLogiQ incident

General Service Disruption

Resolved after 7 hours 33 minutes, affecting Traceability Service, on March 24, 2020.

monitoring Mar 24, 2020, 12:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 24, 2020, 05:46 AM UTC
Resolved
Mar 24, 2020, 01:20 PM UTC
Duration
7h 33m
Detected by Pingoru
Mar 24, 2020, 05:46 AM UTC

Affected components

Traceability Service

Update timeline

  1. investigating Mar 24, 2020, 11:46 AM UTC

    FoodLogiQ Connect is currently experiencing a service disruption with the traceability service. We are working to identify the root cause and implement a solution. We will continue to update you.

  2. investigating Mar 24, 2020, 11:48 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 24, 2020, 12:03 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 24, 2020, 12:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 24, 2020, 01:20 PM UTC

    This incident has been resolved.

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