Resolved after 44 minutes, affecting API v3 and Auth/ID Service, on September 29, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
API v3Auth/ID Service
Update timeline
- investigating Sep 29, 2020, 01:39 PM UTC
FoodLogiQ Connect is currently experiencing a service disruption with the Recall+Response functionality. We are working to identify the root cause and implement a solution. We will continue to update you.
- identified Sep 29, 2020, 01:55 PM UTC
The issue has been identified and a resolution is being worked on.
- monitoring Sep 29, 2020, 02:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2020, 02:23 PM UTC
This incident has been resolved.
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