Resolved after 9 hours 8 minutes, affecting Connect and API v3, on December 7, 2021.
Our Cloud Provider has recovered their services. At this time, Connect is fully functional and all asynchronous processing has caught up as well.
Affected components
Update timeline
- monitoring Dec 07, 2021, 05:15 PM UTC
FoodLogiQ is currently investigating a service disruption due to an outage experienced by our service provider. All FoodLogiQ Connect email communication and Recall + Response notifications are currently impacted. We are awaiting updates from our service provider and will continue to update you. For real-time updates, please consult status.foodlogiq.com.
- resolved Dec 08, 2021, 02:23 AM UTC
Our Cloud Provider has recovered their services. At this time, Connect is fully functional and all asynchronous processing has caught up as well.
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