FoodLogiQ incident

AS2 Disruption

Resolved after 2 hours 35 minutes, affecting AS2 Service, on May 25, 2022.

resolved May 25, 2022, 03:21 PM UTC

On May 25, 2022 FoodLogiQ Connect's AS2 Connector experienced an issue that prevented some users from submitting event data in the platform. The outage lasted approximately from 8:45 AM EST until around 11:20 AM EST on the same day. Though the issue has been fully resolved, we value transparency and open communication with our customers. If you have any questions, please visit our Contact Us page.

Started
May 25, 2022, 12:46 PM UTC
Resolved
May 25, 2022, 03:21 PM UTC
Duration
2h 35m
Detected by Pingoru
May 25, 2022, 12:46 PM UTC

Affected components

AS2 Service

Update timeline

  1. investigating May 25, 2022, 12:46 PM UTC

    FoodLogiQ users may be experiencing intermittent issues submitting data via our AS2 Connector. We are currently investigating the issue. We will continue to update you

  2. investigating May 25, 2022, 12:48 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 25, 2022, 03:21 PM UTC

    On May 25, 2022 FoodLogiQ Connect's AS2 Connector experienced an issue that prevented some users from submitting event data in the platform. The outage lasted approximately from 8:45 AM EST until around 11:20 AM EST on the same day. Though the issue has been fully resolved, we value transparency and open communication with our customers. If you have any questions, please visit our Contact Us page.

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