FoodLogiQ incident

FTP Service Disruption

Resolved after 1 hour 2 minutes, affecting Traceability Service, on July 25, 2022.

monitoring Jul 25, 2022, 04:45 PM UTC

We are continuing to monitor for any further issues.

Started
Jul 25, 2022, 03:56 PM UTC
Resolved
Jul 25, 2022, 04:58 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 25, 2022, 03:56 PM UTC

Affected components

Traceability Service

Update timeline

  1. investigating Jul 25, 2022, 03:56 PM UTC

    FoodLogiQ Connect is currently experiencing a service disruption for FTP. We are working to identify the root cause and implement a solution. We will continue to update you.

  2. identified Jul 25, 2022, 04:15 PM UTC

    The Issue has been identified and the fix is being implemented

  3. monitoring Jul 25, 2022, 04:26 PM UTC

    A Fix has been implemented and we are monitoring the results.

  4. monitoring Jul 25, 2022, 04:45 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 25, 2022, 04:58 PM UTC

    This incident has been resolved.

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