FoodLogiQ incident

FoodLogiQ Connect SFTP Access

Resolved after 36 minutes, affecting Traceability Service, on August 5, 2022.

investigating Aug 05, 2022, 04:30 PM UTC

We are continuing to investigate the issue

Started
Aug 05, 2022, 03:58 PM UTC
Resolved
Aug 05, 2022, 04:34 PM UTC
Duration
36m
Detected by Pingoru
Aug 05, 2022, 03:58 PM UTC

Affected components

Traceability Service

Update timeline

  1. investigating Aug 05, 2022, 03:58 PM UTC

    Some FoodLogiQ users may be experiencing issues accessing the FTP server via SFTP within Connect. Users who are accessing through FTP, not SFTP, should not be experiencing any issues. We are currently investigating the issue. We will continue to update you.

  2. investigating Aug 05, 2022, 04:30 PM UTC

    We are continuing to investigate the issue

  3. resolved Aug 05, 2022, 04:34 PM UTC

    This incident has been resolved

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