Font Awesome incident

Connection errors (502, 504 HTTP status codes) for our NPM package repository service

Resolved after 3 hours 35 minutes, affecting npm.fontawesome.com, on May 13, 2020.

resolved May 14, 2020, 01:39 AM UTC

We just got the alert from CloudSmith that the outage has been resolved. The service should be fully operational now.

Started
May 13, 2020, 10:03 PM UTC
Resolved
May 14, 2020, 01:39 AM UTC
Duration
3h 35m
Detected by Pingoru
May 13, 2020, 10:03 PM UTC

Affected components

npm.fontawesome.com

Update timeline

  1. identified May 13, 2020, 10:03 PM UTC

    CloudSmith is reporting some trouble with their backend processor. They are working on it and you can follow their progress here: https://status.cloudsmith.io/incidents/5bgvc2yzxy8s

  2. resolved May 14, 2020, 01:39 AM UTC

    We just got the alert from CloudSmith that the outage has been resolved. The service should be fully operational now.

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