Font Awesome incident

Degraded performance for NPM downloads

Resolved after 34 minutes, affecting npm.fontawesome.com and dl.fontawesome.com, on July 10, 2020.

resolved Jul 10, 2020, 08:06 PM UTC

From CloudSmith: "The infrastructure for the US regions has been restored; if you're located in or near the US and experience an outage, thank you for your patience, and apologies for any interruption to your build/delivery services this Friday afternoon!"

Started
Jul 10, 2020, 07:32 PM UTC
Resolved
Jul 10, 2020, 08:06 PM UTC
Duration
34m
Detected by Pingoru
Jul 10, 2020, 07:32 PM UTC

Affected components

npm.fontawesome.comdl.fontawesome.com

Update timeline

  1. investigating Jul 10, 2020, 07:32 PM UTC

    Our package provider, CloudSmith, is reporting degraded performance in U.S. regions. They are currently investigating.

  2. identified Jul 10, 2020, 07:45 PM UTC

    The issue with the load spike has been identified, and CloudSmith is working on a fix; traffic for the US has been re-routed to other regions for now.

  3. resolved Jul 10, 2020, 08:06 PM UTC

    From CloudSmith: "The infrastructure for the US regions has been restored; if you're located in or near the US and experience an outage, thank you for your patience, and apologies for any interruption to your build/delivery services this Friday afternoon!"

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