Font Awesome incident

Degraded performance for our GraphQL API server

Resolved after 2 hours 27 minutes, affecting api.fontawesome.com, on December 7, 2020.

investigating Dec 07, 2020, 12:18 AM UTC

We are investigating issues with our API server. Users have reported extremely long request time, mostly when using our Font Awesome Wordpress Plugin.

Started: Dec 07, 2020, 12:18 AM UTC
Resolved: Dec 07, 2020, 02:45 AM UTC
Duration: 2h 27m
Detected by Pingoru: Dec 07, 2020, 12:18 AM UTC

Affected components

api.fontawesome.com

Update timeline

investigating Dec 07, 2020, 12:18 AM UTC

We are investigating issues with our API server. Users have reported extremely long request time, mostly when using our Font Awesome Wordpress Plugin.
resolved Dec 07, 2020, 02:45 AM UTC

We have resolved the slow requests at this time.

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