Resolved after 11 hours 30 minutes, affecting api.fontawesome.com, on March 18, 2021.
At this point we are in good shape. The API server is now behind Cloudflare's edge servers with an upgraded caching strategy. As a bonus, performance for cacheable queries will be a lot faster for anyone outside the U.S.
Affected components
Update timeline
- investigating Mar 18, 2021, 09:35 AM UTC
We are currently investigating this issue.
- investigating Mar 18, 2021, 10:51 AM UTC
We are continuing to investigate this issue.
- investigating Mar 18, 2021, 01:27 PM UTC
The GraphQL API is experiencing increased load and we are having difficulty keeping response times down. We are fully focused on getting this service back up just as soon as we can.
- monitoring Mar 18, 2021, 05:45 PM UTC
We have put in place some caching infrastructure. We will continue to monitor the API but at this point we are seeing all associated metrics behaving normally.
- resolved Mar 18, 2021, 09:06 PM UTC
At this point we are in good shape. The API server is now behind Cloudflare's edge servers with an upgraded caching strategy. As a bonus, performance for cacheable queries will be a lot faster for anyone outside the U.S.
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