Font Awesome incident

Intermittent failures when trying to sign up for a free account on fontawesome.com/start

Resolved after 4 hours 2 minutes, affecting fontawesome.com, on April 13, 2022.

resolved Apr 13, 2022, 09:41 PM UTC

This appears to be specific to some edge cases for certain customers. We don't really consider this a system-wide issue and are going to handle them one-at-a-time as they come in. That being said: reach out to use at [email protected] if you are experiencing issues.

Started
Apr 13, 2022, 05:38 PM UTC
Resolved
Apr 13, 2022, 09:41 PM UTC
Duration
4h 2m
Detected by Pingoru
Apr 13, 2022, 05:38 PM UTC

Affected components

fontawesome.com

Update timeline

  1. investigating Apr 13, 2022, 05:38 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 13, 2022, 09:41 PM UTC

    This appears to be specific to some edge cases for certain customers. We don't really consider this a system-wide issue and are going to handle them one-at-a-time as they come in. That being said: reach out to use at [email protected] if you are experiencing issues.

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