Fonative incident

Customer portal issue detected by automated monitoring

Notice Resolved View vendor source →

Fonative experienced a notice incident on January 27, 2026 affecting Customer Portal, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 04:27 PM UTC
Resolved
Jan 27, 2026, 04:29 PM UTC
Duration
1m
Detected by Pingoru
Jan 27, 2026, 04:27 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Jan 27, 2026, 08:20 PM UTC

    We are currently investigating this issue

  2. resolved Jan 28, 2026, 04:49 PM UTC

    This was a false alarm. The testing server is located behind a Cloudflare connection and CF had an incident yesterday. The portal was up and accessible. CF cleared their issue ~16:27 UTC on 1/27.