Fonative incident

Customer portal issue detected by automated monitoring

Notice Resolved View vendor source →

Fonative experienced a notice incident on November 18, 2025 affecting Customer Portal, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:43 AM UTC
Resolved
Nov 18, 2025, 04:56 PM UTC
Duration
5h 12m
Detected by Pingoru
Nov 18, 2025, 11:43 AM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Nov 18, 2025, 11:43 AM UTC

    We are currently investigating this issue

  2. resolved Nov 18, 2025, 04:56 PM UTC

    Duplicate incident created by monitoring system.