Folio Collaborative incident

This is an example incident

Resolved on December 25, 2022.

resolved Dec 26, 2022, 06:07 AM UTC

Empathize with those affected and let them know everything is operating as normal.

Started
Dec 25, 2022, 06:23 AM UTC
Resolved
Dec 25, 2022, 06:23 AM UTC
Duration
–
Detected by Pingoru
Dec 25, 2022, 06:23 AM UTC

Update timeline

  1. investigating Dec 26, 2022, 06:07 AM UTC

    When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

  2. identified Dec 26, 2022, 06:07 AM UTC

    As you continue to work through the incident, update your customers frequently.

  3. monitoring Dec 26, 2022, 06:07 AM UTC

    Let your users know once a fix is in place, and keep communication clear and precise.

  4. resolved Dec 26, 2022, 06:07 AM UTC

    Empathize with those affected and let them know everything is operating as normal.

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