Fly.io incident

Networking Issues in GRU

Minor Vendor's status page →

Resolved after 40 minutes, affecting GRU - Sao Paulo, Brazil and Regional Availability (GRU - Sao Paulo, Brazil), on August 28, 2026.

resolved Aug 28, 2026, 10:36 PM UTC

This incident has been resolved.

Started
Aug 28, 2026, 09:56 PM UTC
Resolved
Aug 28, 2026, 10:36 PM UTC
Duration
40m
Detected by Pingoru
Aug 28, 2026, 09:56 PM UTC

Affected components

GRU - Sao Paulo, BrazilRegional Availability (GRU - Sao Paulo, Brazil)

Update timeline

  1. investigating Aug 28, 2026, 09:56 PM UTC

    We are investigating networking issues impacting some hosts in GRU (São Paulo, Brazil) region. Some apps in GRU may experience increased latency or packet loss.

  2. investigating Aug 28, 2026, 09:56 PM UTC

    We are investigating networking issues impacting some hosts in GRU (São Paulo, Brazil) region. Some apps in GRU may experience increased latency or packet loss.

  3. monitoring Aug 28, 2026, 10:00 PM UTC

    Networking performance in GRU has normalized and we are no longer seeing issues. We are continuing to monitor to ensure a full recovery.

  4. monitoring Aug 28, 2026, 10:00 PM UTC

    Networking performance in GRU has normalized and we are no longer seeing issues. We are continuing to monitor to ensure a full recovery.

  5. identified Aug 28, 2026, 10:12 PM UTC

    We are seeing a recurrance in networking issues in GRU. Some apps in the region may experience increased latency or packet loss. We are working with our upstream networking provider to resolve.

  6. identified Aug 28, 2026, 10:12 PM UTC

    We are seeing a recurrance in networking issues in GRU. Some apps in the region may experience increased latency or packet loss. We are working with our upstream networking provider to resolve.

  7. identified Aug 28, 2026, 10:36 PM UTC

    Our upstream provider has implemented a fix. Network performance in GRU has normalized.

  8. identified Aug 28, 2026, 10:36 PM UTC

    Our upstream provider has implemented a fix. Network performance in GRU has normalized.

  9. resolved Aug 28, 2026, 10:36 PM UTC

    This incident has been resolved.

  10. resolved Aug 28, 2026, 10:36 PM UTC

    This incident has been resolved.

  11. resolved Aug 28, 2026, 10:36 PM UTC

    This incident has been resolved.

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