Ongoing since 04:11 PM UTC, affecting FTP Service.
Since around 11:00 PM EST on Nov 10, some customers have seen slow transfers and intermittent upload failures on ftp.flxpoint.com. We've identified the cause: the FTP server is reaching its network capacity under current load. We'll upgrade the server on Nov 12, 1:00–1:30 AM EST. FTP will be unavailable for about 5 minutes during that window. Connections will drop and should be retried afterwards. We'll post an update once the upgrade is complete.
Affected components
Update timeline
- identified Nov 11, 2026, 04:11 PM UTC
Since around 11:00 PM EST on Nov 10, some customers have seen slow transfers and intermittent upload failures on ftp.flxpoint.com. We've identified the cause: the FTP server is reaching its network capacity under current load. We'll upgrade the server on Nov 12, 1:00–1:30 AM EST. FTP will be unavailable for about 5 minutes during that window. Connections will drop and should be retried afterwards. We'll post an update once the upgrade is complete.
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