Fluxx Outage History
Fluxx is up right nowPingoru has recorded 35 incidents for Fluxx: 5 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 336 of 720 (47%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 3 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 521 (0%) |
Incidents, newest first
Major June 16, 2026 Degraded Performance in EU Region 3h 16m Grantmaker
Started Jun 16, 2026, 02:35 PM UTC· resolved Jun 16, 2026, 05:52 PM UTC
- investigating Jun 16, 2026, 02:35 PM UTC
We are currently investigating degraded performance affecting EU customers.
- identified Jun 16, 2026, 02:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 16, 2026, 03:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2026, 05:52 PM UTC
This incident has been resolved. The system experienced elevated traffic that overwhelmed the environment. Traffic has since subsided, and we have identified preventive measures to ensure this does not recur.
Minor April 3, 2026 Reports Dataset Update Delays (Grantelligence) 73d 3h Grantelligence
Started Apr 03, 2026, 11:00 PM UTC· resolved Jun 16, 2026, 02:29 AM UTC
- investigating Apr 03, 2026, 11:00 PM UTC
We are currently investigating an issue affecting the Grantelligence product line where the Reports dataset is not updating as expected for customers on grants-07 and grants-ec. Our team is actively working to identify the root cause and restore normal functionality.
- investigating Jun 16, 2026, 02:29 AM UTC
We are continuing to investigate this issue.
- resolved Jun 16, 2026, 02:29 AM UTC
This incident has been resolved.
Minor January 28, 2026 AWS latency in EU-WEST-1 Region 2h 8m Grantmaker
Started Jan 28, 2026, 06:06 PM UTC· resolved Jan 28, 2026, 08:15 PM UTC
- identified Jan 28, 2026, 06:06 PM UTC
AWS latency in EU-WEST-1 Region may affect some Fluxx customers.
- monitoring Jan 28, 2026, 06:57 PM UTC
AWS has indicated early signs of recovery, though the incident is still active.
- resolved Jan 28, 2026, 08:15 PM UTC
AWS has advised that full recovery is expected and services returned to normal.
Minor January 23, 2026 Report & Card Exports Stuck in “New” Status 5h 21m Grantmaker
Started Jan 23, 2026, 07:12 PM UTC· resolved Jan 24, 2026, 12:34 AM UTC
- investigating Jan 23, 2026, 07:12 PM UTC
We are investigating an issue where report and card exports (including Excel exports) are not downloading and remain stuck in a “New” state within the Jobs Queue.
- identified Jan 23, 2026, 07:29 PM UTC
We have identified the root cause of the issue and are working on implementing a fix.
- monitoring Jan 23, 2026, 08:22 PM UTC
New report jobs are now processing normally. We are currently working through a backlog of earlier queued jobs, which may take time to fully clear.
- resolved Jan 24, 2026, 12:34 AM UTC
The backlog of report jobs has fully cleared, and all scheduled and ad hoc reports are now processing normally.
Minor October 29, 2025 Service degradation on Microsoft 365 (Business or Enterprise) and Microsoft Azure 20h 19m Grantmaker
Started Oct 29, 2025, 07:08 PM UTC· resolved Oct 30, 2025, 03:28 PM UTC
- monitoring Oct 29, 2025, 07:08 PM UTC
We are impacted by the Microsoft incident and continue to monitor Microsoft status page: https://status.cloud.microsoft/m365/ During this time, Fluxx users may experience issues with Microsoft Add-ins, Document Sync, Azure
- monitoring Oct 29, 2025, 08:49 PM UTC
We are impacted by the Microsoft incident and continue to monitor Microsoft status page: https://status.cloud.microsoft/m365/ During this time, Fluxx users may experience issues with Microsoft Add-ins, Document Sync, Azure
- monitoring Oct 30, 2025, 02:11 AM UTC
We are impacted by the Microsoft incident and continue to monitor Microsoft status page: https://status.cloud.microsoft/m365/ During this time, Fluxx users may experience issues with Microsoft Add-ins, Document Sync Azure services back to operational
- resolved Oct 30, 2025, 03:28 PM UTC
All products operational
Minor October 20, 2025 Degraded performance for US customers 11h 48m Grantmaker, Grantelligence
Started Oct 20, 2025, 01:56 PM UTC· resolved Oct 21, 2025, 01:44 AM UTC
- monitoring Oct 20, 2025, 01:56 PM UTC
We are currently experiencing issues due to a current AWS outage and are working with our AWS representatives to restore services with full functionality as soon as possible. We are closely monitoring performance and taking all necessary steps to mitigate impact while services recover.
- monitoring Oct 20, 2025, 01:58 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 04:26 PM UTC
We are continuing to monitor the situation closely. AWS has confirmed they are actively working on the issue, and we are expecting their next update at 10:00 AM PST. We will provide additional information as soon as it becomes available.
- monitoring Oct 20, 2025, 05:09 PM UTC
Our hosting provider, AWS, continues to implement mitigation steps related to a network load balancer issue that is affecting connectivity across several AWS services. This may cause intermittent errors or slow responses in some areas of the Fluxx platform. AWS reports that they are actively working to restore full connectivity and are validating a fix for the affected systems. We will continue to monitor the situation closely and provide another update by 10:45 AM PDT.
- monitoring Oct 20, 2025, 06:08 PM UTC
Our hosting provider, AWS, reports progress on resolving the issue affecting new EC2 instance launches. Internal systems are beginning to recover in several Availability Zones within the US-EAST-1 region. AWS is extending mitigations to the remaining zones, after which launch errors and connectivity issues are expected to subside.
- monitoring Oct 20, 2025, 08:18 PM UTC
AWS has identified and mitigated the underlying issue impacting the us-east-1 region. As services recover, our team has taken additional steps to accelerate restoration by cycling affected pods and verifying performance across the platform. Most systems are now recovering, and users should begin to see performance improvements as services continue to stabilize. We’re actively monitoring the remaining infrastructure components to ensure everything is fully restored. Thank you for your patience and understanding during this AWS-related disruption.
- monitoring Oct 20, 2025, 10:44 PM UTC
AWS has continued to make progress toward full recovery in the US-EAST-1 region. Fluxx systems remain stable, and we’re continuing to monitor closely as AWS services return to pre-event performance levels.
- resolved Oct 21, 2025, 01:44 AM UTC
AWS restored Network Load Balancer health checks, and as recovery progressed, temporary throttles on certain operations were gradually lifted. As of now, all affected AWS services have returned to normal operation. Fluxx systems have remained stable throughout the recovery process, and we continue to monitor performance closely.
Minor October 20, 2025 Jira Outage 13h 22m Grantmaker, Grantmaker, Grantmaker, Grantmaker and 5 more
Started Oct 20, 2025, 12:22 PM UTC· resolved Oct 21, 2025, 01:44 AM UTC
- identified Oct 20, 2025, 12:22 PM UTC
Our ticketing and support system powered by Atlassian Jira is currently experiencing an outage due to a global issue with their public cloud provider. If you need support urgently, please email [email protected]. Thank you for your patience with any delayed response in the meantime.
- identified Oct 20, 2025, 04:04 PM UTC
Jira Service Management, Jira along with other Atlassian products are impacted. Atlassian public cloud provider is actively working to mitigate this issue with urgency.
- monitoring Oct 20, 2025, 08:53 PM UTC
Jira Service Management, Jira along with other Atlassian products are impacted by the AWS outage. Atlassian public cloud provider, AWS, is actively working to mitigate this issue with urgency. Atlassian Status Page for more details: https://status.atlassian.com/
- monitoring Oct 20, 2025, 10:41 PM UTC
We are seeing ongoing improvements in product performance and overall system stability. While some event processing remains in progress, operational capabilities across Atlassian Cloud services continue to recover.
- resolved Oct 21, 2025, 01:44 AM UTC
AWS restored Network Load Balancer health checks, and as recovery progressed, temporary throttles on certain operations were gradually lifted. As of now, all affected AWS services have returned to normal operation. Fluxx systems have remained stable throughout the recovery process, and we continue to monitor performance closely.
Minor October 2, 2025 Grantelligence SSO impacted in US regions 51m Grantelligence
Started Oct 02, 2025, 05:19 PM UTC· resolved Oct 02, 2025, 06:11 PM UTC
- investigating Oct 02, 2025, 05:19 PM UTC
We are currently investigating this issue.
- resolved Oct 02, 2025, 06:11 PM UTC
This incident has been resolved
Notice August 13, 2025 Scheduled Maintenance for Production RDS Instance 13h 15m Grantmaker
Started Aug 13, 2025, 11:57 PM UTC· resolved Aug 14, 2025, 01:12 PM UTC
- investigating Aug 13, 2025, 11:57 PM UTC
Maintenance will occur on Start of maintenance window: 7:00 PM PST Estimated end: 7:30 PM PST Estimated duration: 30 Minutes
- resolved Aug 14, 2025, 01:12 PM UTC
This incident has been resolved.
Minor August 13, 2025 Querying slow down in Production US 2h 43m Grantmaker
Started Aug 13, 2025, 03:18 PM UTC· resolved Aug 13, 2025, 06:01 PM UTC
- investigating Aug 13, 2025, 03:18 PM UTC
We are currently investigating this issue.
- identified Aug 13, 2025, 04:12 PM UTC
We are seeing a querying slowdown in the US. We have identified the cause and are working to mitigate.
- monitoring Aug 13, 2025, 05:00 PM UTC
The throughput issue has been identified and a fix has been implemented. Customer data is still being successfully received, but may be delayed for querying.
- resolved Aug 13, 2025, 06:01 PM UTC
This incident has been resolved. We are back to operational for all regions.
Minor April 11, 2025 Degraded Performance 1h 22m Grantmaker
Started Apr 11, 2025, 03:23 PM UTC· resolved Apr 11, 2025, 04:46 PM UTC
- investigating Apr 11, 2025, 03:23 PM UTC
We are currently investigating this issue.
- resolved Apr 11, 2025, 04:46 PM UTC
This incident has been resolved. We experienced a service degradation affecting some clients, resulting in slow responses and temporary downtime. The root cause was traced to a suboptimal database query using an incorrect index, which increased load on the RDS instance. We resolved the issue by upgrading the affected RDS instance to a larger size, which restored performance. Additionally, a fix addressing the inefficient query has been implemented and will be included in an upcoming release
Minor April 3, 2025 Scheduled Maintenance for Production Redis Cluster 7d 21h Grantmaker, Grantmaker
Started Apr 03, 2025, 05:54 PM UTC· resolved Apr 11, 2025, 03:51 PM UTC
- investigating Apr 03, 2025, 05:54 PM UTC
Maintenance will occur on 4/10/2025 Start of maintenance window: 5:00 PM PST Estimated end: 6:00 PM PST Estimated duration: 1 Hour
- resolved Apr 11, 2025, 03:51 PM UTC
This incident has been resolved.
Notice March 25, 2025 Scheduled Maintenance for Production Database in the US East region 9d Grantmaker
Started Mar 25, 2025, 04:03 PM UTC· resolved Apr 03, 2025, 04:22 PM UTC
- investigating Mar 25, 2025, 04:03 PM UTC
Maintenance will occur on Start of maintenance window: 5:00 PM PST 4/01/2025 Estimated end: 6:00 PM PST 4/01/2025 Estimated duration: 1 hour
- resolved Apr 03, 2025, 04:22 PM UTC
This incident has been resolved.
Notice January 8, 2025 Degraded Service Levels for US Customers 2h 58m Grantmaker
Started Jan 08, 2025, 04:28 PM UTC· resolved Jan 08, 2025, 07:26 PM UTC
- investigating Jan 08, 2025, 04:28 PM UTC
We are currently investigating this issue.
- resolved Jan 08, 2025, 07:26 PM UTC
This incident has been resolved.
Minor November 22, 2024 Document validation impacting uploads 2h 23m Grantmaker
Started Nov 22, 2024, 05:37 PM UTC· resolved Nov 22, 2024, 08:01 PM UTC
- investigating Nov 22, 2024, 05:37 PM UTC
We are currently experiencing an issue where document validation is causing uploads to hang, impacting some of our servers. Documents are uploaded, but cannot be downloaded after uploading. Our team is actively investigating and working to resolve the problem as quickly as possible.
- identified Nov 22, 2024, 06:34 PM UTC
We have identified the cause of the issue and are taking steps to address this issue on affected servers.
- monitoring Nov 22, 2024, 07:30 PM UTC
Document uploading and validation have been restored. We are addressing impacted documents on affected servers and actively monitoring traffic.
- resolved Nov 22, 2024, 08:01 PM UTC
This incident has been resolved. All impacted documents on affected servers have been cleared. Document uploading and validation services are stable.