Flowroute incident

Inbound Toll Free Call Failures

Resolved after 1 hour 28 minutes, affecting Inbound Voice, on July 27, 2026.

monitoring Jul 27, 2026, 02:42 PM UTC

A fix has been implemented and our initial testing is showing it is fixed. We are continuing to monitor the results.

Started
Jul 27, 2026, 02:22 PM UTC
Resolved
Jul 27, 2026, 03:51 PM UTC
Duration
1h 28m
Detected by Pingoru
Jul 27, 2026, 02:22 PM UTC

Affected components

Inbound Voice

Update timeline

  1. investigating Jul 27, 2026, 02:22 PM UTC

    We are currently investigating reports of failures on inbound toll free calls.

  2. identified Jul 27, 2026, 02:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 27, 2026, 02:42 PM UTC

    A fix has been implemented and our initial testing is showing it is fixed. We are continuing to monitor the results.

  4. resolved Jul 27, 2026, 03:51 PM UTC

    This incident has been resolved.

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