Flowroute experienced a major incident on July 27, 2026 affecting Inbound Voice, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Voice
Update timeline
- investigating Jul 27, 2026, 02:22 PM UTC
We are currently investigating reports of failures on inbound toll free calls.
- identified Jul 27, 2026, 02:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 27, 2026, 02:42 PM UTC
A fix has been implemented and our initial testing is showing it is fixed. We are continuing to monitor the results.
- resolved Jul 27, 2026, 03:51 PM UTC
This incident has been resolved.