Flow Capture experienced a minor incident on August 24, 2026, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 24, 2026, 09:29 AM UTC
We are investigating an issue where a subset of customers are unable to access PlanGrid whose license had expired. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 24, 2026, 10:32 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.