Flow Capture incident

Forma Mobile App

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on October 8, 2026, lasting 21h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 05:25 PM UTC
Resolved
Oct 09, 2026, 03:11 PM UTC
Duration
21h 46m
Detected by Pingoru
Oct 08, 2026, 05:25 PM UTC

Update timeline

  1. investigating Oct 08, 2026, 05:25 PM UTC

    We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. identified Oct 08, 2026, 06:25 PM UTC

    We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. identified Oct 08, 2026, 07:31 PM UTC

    We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. identified Oct 08, 2026, 08:30 PM UTC

    We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.

  5. identified Oct 08, 2026, 09:30 PM UTC

    We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.

  6. identified Oct 08, 2026, 11:38 PM UTC

    We are continuing to work on resolving this issue customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.

  7. identified Oct 09, 2026, 01:01 AM UTC

    We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 3 hours or sooner if we have more information to share.

  8. identified Oct 09, 2026, 04:03 AM UTC

    We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 4 hours or sooner if we have more information to share.

  9. identified Oct 09, 2026, 08:09 AM UTC

    We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.

  10. identified Oct 09, 2026, 02:04 PM UTC

    We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 6 hours or sooner if we have more information to share.

  11. resolved Oct 09, 2026, 03:11 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.