Flow Capture experienced a minor incident on July 24, 2026, lasting 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 24, 2026, 07:16 AM UTC
We are investigating an issue where customers are unable to receive technical support from Autodesk Support for the AutoCAD in-products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Jul 24, 2026, 08:14 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.