Resolved after 1 hour 18 minutes, on September 11, 2017.
The database connections are stable now. We will close this incident. We apologise for any inconveniences this may have caused.
Update timeline
- identified Sep 11, 2017, 09:11 AM UTC
We currenly have a problem with the conenctions to the database. We are working hard to resolve the issue. We will give you an update once we have solved the problem.
- monitoring Sep 11, 2017, 09:40 AM UTC
The network connectivity to the database servers have been resolved and the FLOW portal is now functioning again. We are closely monitoring the platform now and will make changes to prevent similar problems.
- resolved Sep 11, 2017, 10:30 AM UTC
The database connections are stable now. We will close this incident. We apologise for any inconveniences this may have caused.
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