Resolved after 3 hours 15 minutes, affecting FLOW Integration services, on January 25, 2023.
The cause of the network outage at the cloud provider has been identified and a fix has been deployed. The problems should be resolved now but we keep closely monitoring our systems. We apologize for the inconvenience caused.
Affected components
Update timeline
- investigating Jan 25, 2023, 08:38 AM UTC
At this moment our Cloud provider is reporting network issues in their datacenters. Some FLOW modules could have a slow response or give a timeout. We will provide more information once we will receive an update from our cloud provider.
- identified Jan 25, 2023, 09:17 AM UTC
Our cloud provider has identified the network configuration issue and is working on a solution. The impact on our services are limited but we keep closely monitoring all connections. We will provide an update once we have more information.
- monitoring Jan 25, 2023, 10:29 AM UTC
The cause of the network outage at the cloud provider has been identified and a fix has been deployed. The problems should be resolved now but we keep closely monitoring our systems. We apologize for the inconvenience caused.
- resolved Jan 25, 2023, 11:54 AM UTC
This incident has been resolved, we apologize for the inconvenience caused.
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