FloQast experienced a major incident on May 14, 2024, lasting 9h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 14, 2024, 01:15 PM UTC
Some users have reported "Failed to load UI" error messages from the Folders tab. Engineering is working to resolve the issue impacting that page. In the meantime, Checklists, Reconciliations, and Review Notes remain accessible from their respective tabs.
- identified May 14, 2024, 01:16 PM UTC
Engineering has determined the cause of the "Failed to load UI" message and is actively working to remediate the error.
- identified May 14, 2024, 01:45 PM UTC
A fix has been released, and previously impacted users should be able to load the Folders tab now!
- resolved May 14, 2024, 01:46 PM UTC
If any further errors or unexpected behaviors are observed, please contact [email protected] for immediate assistance.