FloQast incident

AutoRec links not loading from Folders tab

Minor Resolved View vendor source →

FloQast experienced a minor incident on November 1, 2024, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2024, 04:46 PM UTC
Resolved
Nov 01, 2024, 04:56 PM UTC
Duration
10m
Detected by Pingoru
Nov 01, 2024, 04:46 PM UTC

Update timeline

  1. identified Nov 01, 2024, 04:46 PM UTC

    Clients utilizing AutoRec (Matching, AI Matching, Amortization, Depreciation, etc.) may receive an error when clicking on an AutoRec link specifically from the Folders tab. Accessing the same link from the Reconciliations tab should load all AutoRec functionality as expected! FloQast engineering's team is actively working to restore the click-through of the links from the Folders tab.

  2. resolved Nov 01, 2024, 04:56 PM UTC

    The issue preventing AutoRec links from loading has been resolved for the Folders tab. At this time, all hyperlinks should properly launch the respective AutoRec modules!