FloQast experienced a minor incident on November 1, 2024 affecting Automate the Close - US, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 01, 2024, 04:40 PM UTC
The "Percent Updated" and "Last Update at..." components are not loading for some Users after clicking the Refresh button on the Folders tab > Reconciliations section. This UI issue is intermittent and only occurs on the Folders tab — the Reconciliations tab should be unaffected at this time. On the Folders tab, only the UI is impacted and data is being successfully refreshed! However, a page reload (i.e. refreshing the browser itself) is necessary to display the refreshed data since the front-end automation is not updating.
- resolved Nov 01, 2024, 05:00 PM UTC
The UI issue on the Folders tab has been resolved for users clicking the Refresh button. At this time, components like the "Percent Updated" gif and the "Last Updated" timestamp should be loading as expected!