FloQast experienced a major incident on November 5, 2024 affecting Google Drive API, lasting 4h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 05, 2024, 05:48 PM UTC
Google Drive customers are reporting a reoccurrence of the Google Drive API outage previously observed in late September and early October. Downstream functionality within FloQast is impacted, including the ability to upload/attach documents within FloQast since these actions leverage the Google Drive API and are currently being rejected. The FloQast Engineering team has engaged contacts at Google and is awaiting further updates. As Google works on restoring full API functionality, available workarounds include uploading documents directly within Google Drive folders and then clicking the Refresh button in corresponding FloQast folders, thereby bypassing the "upload" function of the Google Drive API. Only customers leveraging Google MyDrive and Google Share Drive are impacted at this time; customers leveraging other Storage Providers should observe regular functionality.
- resolved Nov 06, 2024, 07:15 AM UTC
Google Drive customers are observing successful uploads at this time, and logs indicate that full functionality via the Google Drive API is restored at this time.