FloQast experienced a critical incident on March 20, 2025 affecting Automate the Close - US, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Automate the Close - US
Update timeline
- investigating Mar 20, 2025, 05:58 PM UTC
We have been investigating issues capturing balances in the per-GL column for certain ERPs, and Engineering has issued a fix that should resolve the issue for all systems. If any further balance discrepancies are observed after clicking the Refresh button, please contact [email protected] and we'll continue investigating!
- resolved Mar 20, 2025, 05:58 PM UTC
The fix has been validated for affected customers, and all Refreshes should be running successfully at this time.