Floify incident

Password Reset and Changing Issues

Minor Resolved View vendor source →

Floify experienced a minor incident on April 14, 2026 affecting System, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 05:33 PM UTC
Resolved
Apr 14, 2026, 07:54 PM UTC
Duration
2h 21m
Detected by Pingoru
Apr 14, 2026, 05:33 PM UTC

Affected components

System

Update timeline

  1. investigating Apr 14, 2026, 05:33 PM UTC

    We are investigating reports of borrower and realtor accounts having difficulty changing or resetting passwords.

  2. resolved Apr 14, 2026, 07:54 PM UTC

    We have implemented a fix and users should be able to change their password as needed moving forward.