Resolved after 4 hours 11 minutes, affecting Alerts & Map, on October 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Alerts & Map
Update timeline
- investigating Oct 24, 2026, 05:32 PM UTC
We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume
- identified Oct 24, 2026, 08:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 24, 2026, 09:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 24, 2026, 09:44 PM UTC
This incident has been resolved.
Your product runs on more than Flock Safety
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.