Flock Safety incident

New search results delayed

Resolved after 30 minutes, affecting Search, Insights, and Administration, on April 24, 2025.

monitoring Apr 24, 2025, 05:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 24, 2025, 05:27 PM UTC
Resolved
Apr 24, 2025, 05:57 PM UTC
Duration
30m
Detected by Pingoru
Apr 24, 2025, 05:27 PM UTC

Affected components

Search, Insights, and Administration

Update timeline

  1. investigating Apr 24, 2025, 05:27 PM UTC

    We are currently investigating an issue where ingestion of new reads for searches are delayed. Footage is still being processed successfully and will be accessible when normal operations resume.

  2. identified Apr 24, 2025, 05:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2025, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2025, 05:57 PM UTC

    This incident has been resolved. Search results are back to real time.

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