Resolved after 30 minutes, affecting Alerts & Map, on May 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Alerts & Map
Update timeline
- investigating May 20, 2025, 08:38 PM UTC
We are currently investigating an issue where hotlist hits are delayed and history not returning properly. Footage is still being processed successfully and will be accessible when normal operations resume.
- identified May 20, 2025, 08:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 20, 2025, 09:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2025, 09:09 PM UTC
This incident has been resolved.
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