Resolved after 9 hours 29 minutes, affecting Search, Insights, and Administration and Alerts & Map and 1 more, on October 20, 2025.
We have identified continued upstream issues with our hosting provider, impacting system wide availability. We are monitoring the situation and taking action to mitigate impact and restore services as soon as possible. Footage is still being processed successfully and will be accessible when normal operations resume
Affected components
Update timeline
- monitoring Oct 20, 2025, 02:25 PM UTC
We have identified continued upstream issues with our hosting provider, impacting system wide availability. We are monitoring the situation and taking action to mitigate impact and restore services as soon as possible. Footage is still being processed successfully and will be accessible when normal operations resume
- resolved Oct 20, 2025, 11:55 PM UTC
This incident has been resolved.
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