Flock Safety incident

Operational Issues

Resolved after 9 hours 29 minutes, affecting Search, Insights, and Administration and Alerts & Map and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 02:25 PM UTC

We have identified continued upstream issues with our hosting provider, impacting system wide availability. We are monitoring the situation and taking action to mitigate impact and restore services as soon as possible. Footage is still being processed successfully and will be accessible when normal operations resume

Started
Oct 20, 2025, 02:25 PM UTC
Resolved
Oct 20, 2025, 11:55 PM UTC
Duration
9h 29m
Detected by Pingoru
Oct 20, 2025, 02:25 PM UTC

Affected components

Search, Insights, and AdministrationAlerts & MapAPI & WebhooksVMS

Update timeline

  1. monitoring Oct 20, 2025, 02:25 PM UTC

    We have identified continued upstream issues with our hosting provider, impacting system wide availability. We are monitoring the situation and taking action to mitigate impact and restore services as soon as possible. Footage is still being processed successfully and will be accessible when normal operations resume

  2. resolved Oct 20, 2025, 11:55 PM UTC

    This incident has been resolved.

Your product runs on more than Flock Safety

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →