Flock Safety experienced a minor incident on February 25, 2026 affecting Alerts & Map, lasting 5h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Alerts & Map
Update timeline
- investigating Feb 25, 2026, 09:44 PM UTC
We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume
- investigating Feb 25, 2026, 09:44 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 25, 2026, 10:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 26, 2026, 02:47 AM UTC
This incident has been resolved.