Flightcontrol incident
High number of 5XX on the Machines API and dashboard
Flightcontrol experienced a critical incident on July 20, 2026 affecting Dashboard and Machines API, lasting 9h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2026, 07:10 AM UTC
Existing machines are unaffected. We are investigating the issue.
- investigating Jul 20, 2026, 07:48 AM UTC
We are continuing to investigate this issue.
- identified Jul 20, 2026, 07:51 AM UTC
We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.
- identified Jul 20, 2026, 07:52 AM UTC
We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.
- monitoring Jul 20, 2026, 08:02 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 20, 2026, 09:14 AM UTC
Some Managed Postgres v1 clusters are degraded. We are working on fixing them. Managed Postgres v2 is unaffected.
- monitoring Jul 20, 2026, 01:34 PM UTC
We are still working on fixing degraded Managed Postgres clusters.
- resolved Jul 20, 2026, 05:09 PM UTC
This incident has been resolved.