Resolved after 2 hours 40 minutes, affecting GRU - Sao Paulo, Brazil and Regional Availability (GRU - Sao Paulo, Brazil), on September 24, 2026.
This incident has been resolved.
Affected components
Update timeline
- investigating Sep 24, 2026, 04:31 PM UTC
We are investigating issues in GRU related to a migration of our distributed state database. Apps continue to run, but creating or updating machines in GRU region may fail. Connections to apps in GRU, or connections from clients near GRU region, may fail at this time
- investigating Sep 24, 2026, 04:31 PM UTC
We are investigating issues in GRU related to a migration of our distributed state database. Apps continue to run, but creating or updating machines in GRU region may fail. Connections to apps in GRU, or connections from clients near GRU region, may fail at this time
- identified Sep 24, 2026, 04:58 PM UTC
We have identified a bug and are working on a fix.
- identified Sep 24, 2026, 04:58 PM UTC
We have identified a bug and are working on a fix.
- monitoring Sep 24, 2026, 05:27 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 24, 2026, 05:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2026, 07:11 PM UTC
This incident has been resolved.
- resolved Sep 24, 2026, 07:11 PM UTC
This incident has been resolved.
- resolved Sep 24, 2026, 07:11 PM UTC
This incident has been resolved.
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