Flexera incident

Flexera - Ticketing service - Degraded performance for email updates

Notice Ongoing View vendor source →

Flexera is currently experiencing a notice incident, which began 12h ago. The vendor's full update timeline is below.

Started
Aug 07, 2026, 04:55 AM UTC
Resolved
Ongoing
Duration
● 11h 56m
Detected by Pingoru
Aug 07, 2026, 04:55 AM UTC

Update timeline

  1. investigating Aug 07, 2026, 04:55 AM UTC

    Issue Description: Our teams have identified that some Flexera customers' email systems are rejecting emails sent containing notifications of updates on Flexera Support cases. Priority: P3 Restoration Activity: Technical teams are actively investigating the issue. In the meantime, please login to the Flexera Community and use the Support Case portal at https://community.flexera.com/s/case/Case/Default to review case status and check for any updates.

  2. identified Aug 07, 2026, 12:28 PM UTC

    Our teams have identified the cause of the issue and are currently working to resolve it.