Flexera incident
Flexera One- IT Visibility- US Prod - Degraded performance
Flexera is currently experiencing a major incident affecting IT Visibility US, which began 35 min ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2026, 03:31 AM UTC
Incident Description: We are investigating an issue impacting IT Visibility (ITV) services in the US Production environment. Affected customers may experience delays in normalized inventory updates appearing in ITV . Priority: P2 Restoration Activity: Our technical teams have identified that a backend service is experiencing elevated request throttling from an upstream cloud provider dependency, resulting in delayed inventory processing. Teams are actively investigating the issue and working to restore normal processing. We are monitoring the environment closely and will continue to provide updates as progress is made toward full restoration.