Flexera incident
Flexera One IT Asset Management – NAM – Beacon Connectivity Issues
Flexera is currently experiencing a major incident affecting IT Asset Management - US Beacon Communication, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 04:49 PM UTC
Incident Description: We are currently investigating an issue affecting Beacon connectivity in the Flexera One IT Asset Management application in the North America region. Customers using Beacon may experience connectivity errors when attempting to upload inventory data or download Beacon-related updates. Priority: P2 Restoration Activity: Our technical teams are actively investigating the issue and working to restore normal Beacon upload and download functionality. We will provide updates as more information becomes available.
- identified May 07, 2026, 06:07 PM UTC
Our technical teams have identified the issue as a routing/configuration problem affecting Beacon communication following recent maintenance activity in the North America environment. This is preventing Beacon from successfully completing upload and download requests. Teams are working on the required configuration update to restore Beacon connectivity. We will provide another update as restoration work continues.
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