Flatfile experienced a minor incident on May 29, 2026 affecting Platform API and Spaces and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Platform APISpacesDashboard
Update timeline
- resolved May 29, 2026, 05:06 PM UTC
2026-05-28 23:14 UTC to 2026-05-29 00:19 UTC Customers experienced intermittent failures when uploading and processing workbook files. The issue was traced to elevated resource utilization on internal processing workers, which caused a backlog in our job queue and prevented files from completing extraction. Our team identified the problem, restarted the affected services, and confirmed full restoration of functionality. We are implementing infrastructure improvements to prevent recurrence under similar load conditions.