Flash Outage History

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Flash had 16 outages in the last 2 years totaling 229h 19m of downtime — averaging 0.7 incidents per month.

There were 16 Flash outages since July 2, 2025 totaling 229h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.flashparking.com

Major May 19, 2026

FLASH Degraded Performance

Detected by Pingoru
May 19, 2026, 10:18 PM UTC
Resolved
May 20, 2026, 01:09 PM UTC
Duration
14h 50m
Affected: FlashValet
Timeline · 5 updates
  1. identified May 19, 2026, 10:18 PM UTC

    Flash Valet was experiencing degraded performance. We have identified the root cause of the degraded performance within FLASH Valet and are implementing a fix.

  2. monitoring May 19, 2026, 10:59 PM UTC

    We have implemented the fix and are currently monitoring the system to ensure stability and will provide a final update once the issue is considered fully resolved.

  3. monitoring May 20, 2026, 01:31 AM UTC

    We have identified a fix and are in the process of implementing it. Most sites should be fully operational at this time, but any sites that are still experiencing performance issues will begin seeing improvements shortly.

  4. monitoring May 20, 2026, 01:47 AM UTC

    We have completed rolling out the fix and all impacted kiosks should be back to fully operational. We will continue to monitor fleet-wide performance to ensure that no further issues surface.

  5. resolved May 20, 2026, 01:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 23, 2026

Service Degradation for FlashParcs & FlashValet

Detected by Pingoru
Jan 23, 2026, 06:11 PM UTC
Resolved
Jan 23, 2026, 09:23 PM UTC
Duration
3h 12m
Affected: FlashValetFlashPARCS
Timeline · 6 updates
  1. investigating Jan 23, 2026, 06:11 PM UTC

    Our team is currently investigating potential issues affecting FlashParcs and Flash Valet. We will update the status when the issue has been identified.

  2. investigating Jan 23, 2026, 07:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 23, 2026, 07:25 PM UTC

    We are currently operating in offline mode and are in the process of gradually restoring full system functionality. Earlier today, a maintenance command intended for a limited number of kiosks was inadvertently applied across the broader organization. The surge in activity, resulted in failed requests and degraded system performance. To stabilize the environment, kiosks switched into hybrid mode. The system is now stabilizing and we are carefully bringing services back online in a controlled manner. If you have any immediate operational concerns, please contact our Support team

  4. identified Jan 23, 2026, 07:40 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jan 23, 2026, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 23, 2026, 09:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 9, 2026

Service Degradation

Detected by Pingoru
Jan 09, 2026, 12:49 AM UTC
Resolved
Jan 09, 2026, 02:43 AM UTC
Duration
1h 54m
Affected: FlashValetFlashPARCS
Timeline · 3 updates
  1. investigating Jan 09, 2026, 12:49 AM UTC

    We are aware of an issue impacting Flash PARCS and Flash Valet sites. The team is currently investigating.

  2. monitoring Jan 09, 2026, 01:21 AM UTC

    System performance is stabilizing. We will continue to monitor and provide updates as the situation develops.

  3. resolved Jan 09, 2026, 02:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 5, 2026

Validation Portal Intermittent Availability

Detected by Pingoru
Jan 05, 2026, 06:44 PM UTC
Resolved
Jan 06, 2026, 05:58 PM UTC
Duration
23h 14m
Affected: Validation Portal
Timeline · 4 updates
  1. investigating Jan 05, 2026, 06:44 PM UTC

    We are currently experiencing intermittent outages on the Validation Portal. Our engineering team is investigating and working to restore full service. We will provide updates as more information becomes available.

  2. identified Jan 05, 2026, 09:51 PM UTC

    A resolution has been identified, and an update incorporating this fix is scheduled for rollout later this evening. We anticipate that some intermittent latency may persist within the validation portal until the update is deployed. We appreciate your patience as we work to restore all systems to full operational status.

  3. monitoring Jan 05, 2026, 11:40 PM UTC

    We have released the fix needed to bring the service levels back to normal. We are currently monitoring to ensure stability. Thanks for your patience.

  4. resolved Jan 06, 2026, 05:58 PM UTC

    This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.

Read the full incident report →

Notice December 23, 2025

Parkonect Portal Degradation

Detected by Pingoru
Dec 23, 2025, 12:01 AM UTC
Resolved
Dec 23, 2025, 03:49 PM UTC
Duration
15h 48m
Affected: Parkonect PARCS
Timeline · 2 updates
  1. monitoring Dec 23, 2025, 12:01 AM UTC

    We have identified and resolved a performance degradation within the Parkonect portal. The system is back to normal as of 5:40pm CST. We will continue to monitor and update this page as new information is available.

  2. resolved Dec 23, 2025, 03:49 PM UTC

    This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.

Read the full incident report →

Minor December 3, 2025

Possible anti-passback protections issue

Detected by Pingoru
Dec 03, 2025, 01:18 AM UTC
Resolved
Dec 03, 2025, 10:45 PM UTC
Duration
21h 27m
Affected: FlashPARCS
Timeline · 7 updates
  1. investigating Dec 03, 2025, 01:18 AM UTC

    We are currently investigating an issue with anti-passback protections that may be impacting some locations. We will provide updates as soon as more information becomes available. We appreciate your patience as we continue our investigation.

  2. investigating Dec 03, 2025, 01:20 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 03, 2025, 01:23 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 03, 2025, 01:45 AM UTC

    We are continuing to investigate this issue.

  5. identified Dec 03, 2025, 03:12 AM UTC

    Our engineers have identified that at some FlashPARCS locations, a subset of monthly and contract parkers may be experiencing anti-passback violations. These locations may also see inaccurate capacity counts. We have already initiated the remediation process, which is running overnight, and we expect all affected locations to be fully resolved before the morning rush (Eastern Time). Important: Please do not set your location to “neutral” mode for monthly or contract parkers. Your revenue has not been impacted — all payment processing and revenue flows remain fully operational. Thank you for your patience and understanding while we work to resolve this issue.

  6. monitoring Dec 03, 2025, 01:11 PM UTC

    As of 3:56 AM, all affected locations have been fully restored. Our team will continue to monitor system performance through the morning to ensure everything remains stable. Thank you for your patience while we resolved this issue

  7. resolved Dec 03, 2025, 10:45 PM UTC

    Our team has addressed all identified issues, and all systems are currently operating as expected. We will continue to closely monitor performance to ensure stability moving forward. Thank you for your patience .

Read the full incident report →

Minor November 16, 2025

Automation Processing Delay

Detected by Pingoru
Nov 16, 2025, 04:02 PM UTC
Resolved
Nov 16, 2025, 06:44 PM UTC
Duration
2h 41m
Affected: FlashValetFlashPARCSAdmin Portal
Timeline · 2 updates
  1. investigating Nov 16, 2025, 04:02 PM UTC

    We are currently experiencing a delay affecting portions of our automation system. As a result, certain automated tasks—including scheduled reporting—may run behind schedule. We are also evaluating whether any garage auto-open/close workflows may be affected. At this time, we are monitoring this closely and will communicate promptly if we confirm operational impact. What We’re Doing: Our engineering team is actively investigating and working to restore full automation functionality. We will provide updates as new information becomes available. We appreciate your patience and will follow up as soon as we have more to share.

  2. resolved Nov 16, 2025, 06:44 PM UTC

    Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.

Read the full incident report →

Major October 29, 2025

Intermittent Service Interruption within Enforcement Tools and FlashParcs Portal

Detected by Pingoru
Oct 29, 2025, 04:50 PM UTC
Resolved
Oct 29, 2025, 11:50 PM UTC
Duration
6h 59m
Affected: OmniPark
Timeline · 4 updates
  1. investigating Oct 29, 2025, 04:50 PM UTC

    Our team is investigating a potential issue with the functionality of our enforcement tools related to an ongoing Azure service outage. We will update the status when the issue has been identified.

  2. investigating Oct 29, 2025, 05:22 PM UTC

    There appears to be a potential DNS issue with Azure as well that is beginning to impact other services. Along with the enforcement tools portal.flashos.com is also unavailable.

  3. monitoring Oct 29, 2025, 10:32 PM UTC

    Azure DNS issues are resolving and all our services are back up and stable. We will continue to monitor.

  4. resolved Oct 29, 2025, 11:50 PM UTC

    This incident has been resolved and all systems remain stable.

Read the full incident report →

Minor October 27, 2025

Flash validation portal performance degradation

Detected by Pingoru
Oct 27, 2025, 03:49 PM UTC
Resolved
Oct 27, 2025, 07:57 PM UTC
Duration
4h 8m
Affected: Validation Portal
Timeline · 3 updates
  1. investigating Oct 27, 2025, 03:49 PM UTC

    Our team is currently investigating performance issues with the Flash Validation portal. During this time access to the Flash validation portal may be delayed or interrupted.

  2. monitoring Oct 27, 2025, 04:57 PM UTC

    A fix has been implemented and the team is actively monitoring our systems.

  3. resolved Oct 27, 2025, 07:57 PM UTC

    This incident has been resolved and all systems remain stable.

Read the full incident report →

Minor October 23, 2025

Validation Portal Degraded Performance

Detected by Pingoru
Oct 23, 2025, 07:35 PM UTC
Resolved
Oct 23, 2025, 10:14 PM UTC
Duration
2h 38m
Affected: Validation PortalFlash Vision Portal
Timeline · 4 updates
  1. investigating Oct 23, 2025, 07:35 PM UTC

    Our team is investigating a potential issue with the functionality of the Vision Portal. We will update the status when the issue has been identified.

  2. investigating Oct 23, 2025, 07:44 PM UTC

    Correction: Our team is investigating a potential issue with the functionality of the Validation Portal. We will update the status when the issue has been identified.

  3. monitoring Oct 23, 2025, 08:27 PM UTC

    Services have returned to normal levels. We will continue to monitor and update.

  4. resolved Oct 23, 2025, 10:14 PM UTC

    The issue has been resolved as all services levels remain normal and stable.

Read the full incident report →

Minor October 20, 2025

AWS Outage Impacting Services

Detected by Pingoru
Oct 20, 2025, 04:01 PM UTC
Resolved
Oct 20, 2025, 11:27 PM UTC
Duration
7h 25m
Affected: Parkonect PARCS
Timeline · 2 updates
  1. identified Oct 20, 2025, 04:01 PM UTC

    We are monitoring potential service disruption due to an ongoing AWS outage. Our team is working with our service partners the resolve any issues.

  2. resolved Oct 20, 2025, 11:27 PM UTC

    AWS has resolved their outage and all partner services levels have returned to normal. We will continue monitoring our partner services.

Read the full incident report →

Minor October 9, 2025

Azure Service Degradation

Detected by Pingoru
Oct 09, 2025, 06:48 PM UTC
Resolved
Oct 10, 2025, 12:18 AM UTC
Duration
5h 29m
Affected: Parkonect PARCS
Timeline · 3 updates
  1. investigating Oct 09, 2025, 06:48 PM UTC

    Our team is currently investigating issues that may be impacting system performance.

  2. monitoring Oct 09, 2025, 07:27 PM UTC

    Services have returned to normal levels. We will continue to monitor and update.

  3. resolved Oct 10, 2025, 12:18 AM UTC

    The issue has been resolved and all services levels have returned to normal.

Read the full incident report →

Minor October 9, 2025

Vision Portal Degraded Performance

Detected by Pingoru
Oct 09, 2025, 03:16 PM UTC
Resolved
Oct 09, 2025, 06:40 PM UTC
Duration
3h 24m
Affected: Flash Vision Portal
Timeline · 3 updates
  1. identified Oct 09, 2025, 03:16 PM UTC

    Our team has investigated and identified issues with the functionality of the Vision Portal and are working on a fix.

  2. monitoring Oct 09, 2025, 03:52 PM UTC

    VIsion Portal has returned to normal services levels. We will continue to monitor and update.

  3. resolved Oct 09, 2025, 06:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2025

Potential service degradation

Detected by Pingoru
Jul 14, 2025, 11:29 AM UTC
Resolved
Jul 14, 2025, 02:52 PM UTC
Duration
3h 22m
Affected: FlashValetFlashPARCSAdmin Portal
Timeline · 4 updates
  1. investigating Jul 14, 2025, 11:29 AM UTC

    Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode

  2. investigating Jul 14, 2025, 11:59 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 14, 2025, 12:45 PM UTC

    Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.

  4. resolved Jul 14, 2025, 02:52 PM UTC

    Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.

Read the full incident report →

Notice July 3, 2025

USAePay gateway disruptions

Detected by Pingoru
Jul 03, 2025, 08:36 PM UTC
Resolved
Jul 07, 2025, 06:34 AM UTC
Duration
3d 9h
Affected: FlashValetFlashPARCS
Timeline · 4 updates
  1. investigating Jul 03, 2025, 08:36 PM UTC

    The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. During this period you may experience credit card processing delays. In the event that a "Timeout occurred, transaction not processed" error occurs, please retry the transaction. We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/. Please note that this will only affect locations that process transactions through the USAePay gateway.

  2. identified Jul 03, 2025, 09:59 PM UTC

    USAePay has provided the following update: "Our engineering team has identified the issue and are working towards a fix." We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/ Please note that this will only affect locations that process transactions through the USAePay gateway.

  3. monitoring Jul 03, 2025, 11:54 PM UTC

    The USAePay issue appears to be resolved, and they are currently monitoring the situation.

  4. resolved Jul 07, 2025, 06:34 AM UTC

    This incident has been resolved.

Read the full incident report →