FlagSmith incident

Public Website Down

Resolved on June 9, 2025, affecting Public Website.

postmortem Jun 11, 2025, 08:06 AM UTC

We leverage an outside provider as a content management system for our public website. We had an outage for two hours due to an internal operational error with how we managed our account. We have since updated our processes with how we manage our account to prevent the issue from occurring moving forward

Started
Jun 09, 2025, 10:13 AM UTC
Resolved
Jun 09, 2025, 10:13 AM UTC
Duration
–
Detected by Pingoru
Jun 09, 2025, 10:13 AM UTC

Affected components

Public Website

Update timeline

  1. resolved Jun 09, 2025, 10:13 AM UTC

    Our website was down momentarily this morning, but it did not affect our main application (app.flagsmith.com). Users were unable to view our marketing page due to an operational issue with management of our content management system. We'll share a post mortem in 24 hours.

  2. postmortem Jun 11, 2025, 08:06 AM UTC

    We leverage an outside provider as a content management system for our public website. We had an outage for two hours due to an internal operational error with how we managed our account. We have since updated our processes with how we manage our account to prevent the issue from occurring moving forward

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