3rd Party: Some HubSpot connections intermittently failing with "The requested resource does not exist" error

Update timeline

1. identified Mar 05, 2026, 12:10 PM UTC

   The issue has been identified and we are working to resolve it.

2. identified Mar 05, 2026, 12:31 PM UTC

   The issue has been identified as a HubSpot outage that caused temporary unavailability of certain API services. As a result, affected connections experienced intermittent sync failures. HubSpot has implemented a fix, and services are currently recovering. For additional details, please refer to the HubSpot Status Page: https://status.hubspot.com/incidents/9szm40l2fq2s

3. monitoring Mar 05, 2026, 12:50 PM UTC

   HubSpot has resolved the issue, and we are currently monitoring the results to ensure sync operations continue to run as expected.

4. resolved Mar 05, 2026, 01:29 PM UTC

   This incident has been resolved. We observed connector sync success rates returning to normal levels, and HubSpot connector syncs are now running as expected. Incident Summary: Description: We identified an issue where HubSpot connector syncs were failing with the error: Endpoint [marketing_email] encountered an exception: "The requested resource does not exist." Timeline: The issue began on March 5, 2026, at 10:30 AM UTC and was resolved at 12:10 PM UTC. Cause: The issue was caused by a third-party outage on HubSpot's infrastructure. HubSpot status page: https://status.hubspot.com/incidents/9szm40l2fq2s Resolution: HubSpot identified and resolved the issue on their end. No changes were required on our side.